Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.
That depends on how many rentals we have that day. Generally we arrive start setting up at 7:00 AM and have all equipment delivered by 12:00 noon. We also work very hard to stay in communication with our customers for times that are not part of our normal operating hours.
No. The jump should be clean when you get it. West Valley Bouncers cleans and disinfects every rental unit.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
There are no cancelation fees, as long as you cancel 24 hours or more before your event date. Full payment is required if you cancel within 24 hours of your event.
No we do not require a deposit.
We can set up on Grass (our favorite and best for the kids), asphalt, concrete, dirt and rocks. Note: There is a $10 fee for setting up on dirt or rocks.
Yes. There is a link in your receipt once you've ordered or you may contact our office.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.